Your information, treated with care.
A clear explanation of what this website does with the details you share.
Who we are
Web Keepers Ltd (company no. 17581015) is the data controller. Our registered office is 82a James Carter Road, Mildenhall, Bury St Edmunds, IP28 7DE.
Questions about your information? Email [email protected].
What we collect
When you send a Contact or Preview form, we collect your name, email address and message. Preview requests also include your business name and trade, chosen plan and any optional phone number, area, website or social links and extra details you provide. We use these to answer your enquiry or prepare your preview. You can also email us directly.
We use no cookies, analytics or trackers on this website.
Why we use it
To reply to your enquiry, prepare your free preview and, if you go ahead, set up and look after your website. Before you become a client, we rely on our legitimate interest in answering enquiries you’ve sent us and on taking steps you’ve asked for before a contract. For clients, we rely on our contract with you, and on legal obligations for invoices and accounts.
We won’t add you to a mailing list or send you marketing, and we never sell or share your details for anyone else’s marketing.
Who helps us
Cloudflare hosts the website and processes form submissions. Resend delivers enquiry emails to our inbox. Google Workspace provides our business email, where we receive and reply to enquiries. These providers process the information needed to run their services.
Where these providers handle information outside the UK, they do so under safeguards approved under UK data protection law.
How long we keep it
Under our retention policy, enquiries that don’t become a client are deleted after 12 months. Client records are kept during our work together and for 6 years after the contract ends.
Your rights
You can ask for a copy of your information, ask us to correct or delete it, or object to how we use it. We’ll respond within one month.
If you’re unhappy with how we’ve handled your information, please tell us first so we can put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk.
Last updated: