Good questions. Straight answers.
Everything that’s useful to know before you get started.
Starting, shaping and looking after your site.
I already use Facebook. Do I still need a website?
Keep using Facebook. Your website gives people one reliable place to find your services, work and contact details, without needing a social media account.
What happens after I request a free preview?
We read your answers, put together a first look and share it with you. You can tell us what feels right and what needs changing before deciding whether to go ahead.
Do I need to write all the words?
No. Tell us about your business in your own words and we’ll help shape the page copy. You’ll check the facts and approve everything before launch.
Can I keep my existing domain?
Usually, yes. We’ll look at the current setup with you and help connect it to your new site. Your domain remains yours.
What if I don’t have professional photos?
Photos of your own work taken on a phone are a useful start. We’ll help you choose what works best, and talk through any gaps before the site goes live.
Can I have booking or an online shop?
We can talk through the options and quote for a suitable integration. The standard plans are for business websites and enquiries, rather than a full online shop.
How quickly can I see something?
We reply within one working day. Your free preview is ready within five working days, and your site can be live within two weeks of your content being ready.
Do you only work in Andover?
Andover and Hampshire are home, but you don’t have to be around the corner. Tell us where you work and we’ll see whether we’re a good fit.
Is there a minimum term?
Yes — your plan starts with a 12-month minimum. After that it rolls monthly, so you can decide what works for your business. If you leave, you get a copy of your site and your content.
What changes can I ask for?
Small changes are included and done within two working days. Complete also includes one page or section refreshed each quarter, within its 8-page limit. Extra pages are quoted as a one-off.
Is business email included?
It’s an optional Google Workspace add-on, from £7 per user per month plus a one-off set-up, quoted before we start. You can keep your existing email if it already works for you.
Good at what you do? Let’s make sure people see it.
Tell us a little about your business. We’ll show you what your website could look like.